Yes, we offer purchasing. We charge an 18% service fee, which is added to the retail price of the products. All orders must be prepaid.
Yes, our “to the trade” purchasing is especially popular, since we only add 25% to the wholesale price of the items, resulting in substantial savings to our clients. Most of the time, the cost to our clients is considerably lower than retail.
Because our online interior design program involves a shared workload between EBI and our client, we are able to offer this service at a lower cost.
Our EBI Online Interior Design services are ideal for clients who do not require a full range of design services, those with relatively small projects who prefer a more DIY approach, those with a limited budget, those who wish to have more control over the design process but require our professional guidance to implement the design themselves, and those outside of Houston or surrounding areas.
The purpose of the questionnaire we designed is for us to get to know you, know your style, needs, wants, goals and budget for the room. Also, although we are not physically present, we are in constant communication with you to guide you and answer any questions you may have in order to ensure your successful implementation of the design. Most of our communication will take place by email, but we are available to speak to you by phone when you need us. You are never alone in the process; EBI is with you every step of the way!
Yes, we simply ask that you send us photos and measurements of the items you wish for us to incorporate into the design. Sometimes it will be necessary to make modifications, such as color or fabric, on these items in order to successfully fit them into the overall design, but we will certainly let you know beforehand.
The design process begins immediately after you place your online order and complete payment through our secure online payment processing.
You can expect to receive your design package 4-6 weeks after you have placed your online order.
Absolutely! You are never alone in the process. We are only an email or phone call away, ready to assist you in successfully implementing the design we created for you.
Yes, please send us an email with your inquiry, and we will be happy to discuss it with you and price it accordingly.
Our ultimate goal is for you to be completely happy with the personalized design we create for you and the professional guidance we provide for you to implement the design. Although we do not offer refunds, once you receive the design, we will be happy to work with you on clarifying any questions you may have or making revisions/substitutions (number of allowed revisions/substitutions is specified in each package description above) in order to ensure your satisfaction with the personalized design we created for you.
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